Took a lot longer to arrive than the 3 weeks turnaround , ordered in July, only just received ring yesterday after several e mails chasing it up Communication was poor and caused a lot of anxiety , however after I requested a refund, I was offered a discount and a promise that my ring was ready and would be dispatched in 2 days which it was The ring itself is just what I wanted , good quality lovely ring It’s just a shame the service wasn’t up to the standard they quote on the website